Cancellation

• Request made within 1 calendar day after order was placed - FULL refund.
• Request made before shipped - 30% refund + shipping
• Request made after shipped - Please see Return policy below
• Color Contacts For Astigmatism / Toric Color Contacts are not allowed for cancellation as it is custom made upon order.

Exchange

• Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.
• Color Contacts For Astigmatism / Toric Color Contacts are not allowed for exchanged as it is custom made upon order.

Return

• For orders after they've been shipped, contacts can be returned at buyer's cost and 90% refund will be granted, excluding shipping.
• Returned contacts must be in original/ unused/ unopened/ sealed condition.
• Return must be requested within 7 days after received.
• Color Contacts For Astigmatism / Toric Color Contacts are not allowed for return as it is custom made upon order.